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Customer Care

Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Broadlands Farm’s relationship with you in relation to this website.

The term Broadlands Farm or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website and all other forms of communication, verbal and in writing are subject to the following terms of use:

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information, materials or equipment shown purchased or ordered on this website is entirely at your own risk, for which we shall not be liable.

All communications text or voice generated May be recorded for security and training purposes. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions..

We do not accept returns on food or live products.

Once ordered, if items are not collected any refunds will be subject to circumstances, deposits are non refundable.

Product prices may vary.

Any products damaged in transit must be signed for as damaged, failing to do so will result in any claims against courier companies, shipping companies and air freight being deemed as void. Goods in transit unless in a vehicle owned by Broadlands Farm are not the responsibility of Broadlands Farm. Consequential loss, damages or work in progress are not covered by Broadlands Farm or any warranties it issues.

We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Broadlands Farm’s prior written consent. Temperatures and times given are guides only and you must perform your own tests to determine the optimum settings. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.


The information contained in this website is for general information purposes only. The information is provided by Broadlands Farm and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or the products it sells/supplies or advertises.

Every effort is made to keep the website up and running smoothly. However, Broadlands Farm takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright notice

This website and its content is copyright of Broadlands Farm - © Broadlands Farm 2021. All rights reserved.

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Payment Methods

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- Offline Payments

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